Connect Outlook once
Authorize access to your Microsoft calendar without changing the tools you already use.
Outlook Calendar integration
Your Outlook calendar already exists. VozAgenda starts by reading it.
No new system to learn. VozAgenda connects to the Outlook Calendar you already use and checks actual availability. On Individual, it guides the request to the next step. On Equipa, it can create the booking automatically in supported Outlook Calendar configurations.
Connect my Outlook CalendarJuly 2026
Tuesday to Thursday
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Consultation
Team meeting
Physiotherapy
Consultation
Assessment
Consultation
Follow-up
How it works
Three steps, using the tools you already know.
There is no new calendar to manage. VozAgenda works with the Outlook Calendar you use every day.
The AI checks actual availability
Before suggesting a time by phone or message, VozAgenda checks that it is free.
Supported bookings appear in your calendar
On Equipa, supported configurations can create the Outlook event, visible to you and your team.
Setup guide
How to set up Outlook Calendar integration
Follow these steps to connect Outlook Calendar to VozAgenda. Check the booking rules and supported actions before activating automatic appointments.
1
Open integrations
In the VozAgenda dashboard, select Integrations and Outlook Calendar. You will be taken to Microsoft’s authorization page.
2
Authorize access
Sign in with the Microsoft account linked to your business calendar. VozAgenda requests calendar access through Microsoft. The plan determines whether it can check availability or also create supported bookings; see the privacy policy for the exact permission.
3
Configure booking rules
Define the calendars to check, service durations, gaps between appointments and whether VozAgenda may create events automatically.
4
Test the integration
Make a test call or simulate a booking enquiry. VozAgenda checks the calendar and suggests available times using current availability.
During the call
The AI checks before promising
Checking Outlook Calendar
Checking available times for Wednesday morning.
Request received
“Do you have space for a consultation on Wednesday?”
Appointment confirmed
Wednesday, 11:30
The time was only suggested after checking the calendar.
Your calendar stays in control
Availability comes before a booking.
Outlook Calendar is the source of truth. VozAgenda checks actual availability before answering. Appointment creation depends on the plan and supported configuration.
- Only suggests times checked as available
- Each booking is recorded as a normal event
- Works with configured team calendars
Real-time synchronization
How VozAgenda helps prevent double bookings
Real-time availability checks are central to the Outlook Calendar integration. When a customer requests a time, VozAgenda checks the calendar at that point. If someone books the same time manually or through VozAgenda, it is reflected in subsequent availability checks.
Checks at the time of the request
When a customer asks for a time, VozAgenda checks Outlook Calendar through the official API during the conversation.
Avoiding conflicts
If another booking occupies a time, the availability check helps VozAgenda offer another suitable option. Keep the team’s calendar up to date and test this scenario during setup.
Changes reflected in both tools
If you change or cancel an Outlook Calendar event, later checks use the updated availability. When VozAgenda creates a supported booking, its event appears in Outlook Calendar.
Common questions
About Outlook Calendar integration
The essentials about how VozAgenda reads and writes in your calendar.
Each supported booking made by VozAgenda corresponds to one event. Availability is checked before a time is offered. Changes and cancellations in Outlook are reflected in later availability checks.
VozAgenda requests access needed for the supported configuration. Individual checks availability; Equipa can also create booking events. The Microsoft authorization screen and privacy policy describe the exact permissions. VozAgenda does not alter unrelated events in your calendar.
Yes. The integration connects to the Outlook calendar linked to your Microsoft 365 account, the one you already use for email and meetings. Microsoft 365 Business, Enterprise and Education accounts are supported.
Yes. Outlook remains yours, as before. VozAgenda reads availability and writes supported appointments without replacing the way your team works. You can still add, edit or cancel events manually.
VozAgenda checks Outlook through the official Microsoft Graph API. When a customer requests a time, it checks the availability at that point. A time booked manually or through VozAgenda is then reflected in subsequent checks.
Equipa supports calendar configuration for professionals. Confirm your team’s supported setup during the demonstration. For a request such as “a haircut with João”, the availability must correspond to João’s configured calendar.
A supported booking creates an Outlook event. Outlook can send email or push reminders according to the user’s settings. Confirm any SMS or WhatsApp confirmation workflow separately for your plan and configuration; calendar access alone does not enable every messaging feature.
It works with both. You can connect personal Outlook.com and business Microsoft 365 accounts with calendar access. The integration uses the official Microsoft Graph API.
If the calendar is temporarily inaccessible, VozAgenda should not confirm times without checking them. The request needs follow-up rather than an unverified booking. Availability checks can resume when calendar access is restored.
For salons, barbershops and spas
Outlook Calendar integration supports appointment-led businesses with a compatible configuration. More for hair salons, barbershops or spas and beauty clinics.
See how VozAgenda would work in your business.
Demonstration and initial setup
We show a scenario like yours and explain the setup, plans and supported integrations for your team.