Monthly subscription terms
Conditions for new subscriptions · Version of 8 November 2026.
These terms explain VozAgenda’s monthly business subscription. Prices, included minutes and each plan’s integrations are on the pricing page.
Monthly fee and renewal
The subscription renews automatically each month. The monthly fee is charged at the start of the period; additional minutes are billed according to usage and your plan’s prices. Prices exclude IVA, charged at the legally applicable rate.
How calls are counted
Each call is counted per started minute: a 61-second call counts as two minutes.
Cancellation with no minimum commitment
Request cancellation at any time before the next renewal by emailing geral@vozagenda.pt. We confirm your request and service end date by email. There is no additional cancellation fee.
Service until the paid period ends
Cancellation takes effect at the end of the period already paid. Until then, service remains available within your plan’s limits and conditions. No new monthly fee is charged after the confirmed end date.
Additional usage and final invoice
Additional minutes used before service ends remain payable and are included in the final usage adjustment. A final invoice for that usage is not a renewal of the monthly subscription.
Refunds and corrections
Voluntary cancellation at the end of the period does not automatically entitle you to a refund of fees already paid, since service remains available until that date. This does not affect applicable legal rights, correction of incorrect charges or credits and refunds agreed individually.
Setup and personal data
Setup, supported integrations and plan conditions are confirmed before activation. Any separately priced setup service is presented and agreed before it is charged. Cancelling a subscription is different from requesting deletion of personal data; see the privacy policy and data-deletion instructions.
Request cancellation or ask about a charge
Email geral@vozagenda.pt.We confirm the request and service end date by email.